We are experiencing some longer than usual shipping times, please allow up to 4 weeks before your order is shipped. Thanks for your patience.
Refunds
Items bought at a retail store location
Items purchased at a retail store location selling BBQ Spot products should be returned to that store and are subject to the respective store’s return policies.
How to return an item?
Returns are handled on a case-by-case basis. Please email customerservice@owsfoods.com for any return requests.