We are experiencing some longer than usual shipping times, please allow up to 4 weeks before your order is shipped. Thanks for your patience.
GATHERING AND USE OF INFORMATION
OWS Foods collects personally identifiable information from visitors to our sites solely on a voluntary basis. Such personally identifiable information may include your name, postal address, e-mail address, company name and/or telephone numbers, etc., (collectively referred to herein as “Personal Information”). We do not sell, transfer or disclose any Personal Information we gather at our websites to any third parties without your prior consent, except in cases when we believe in good faith that we have a legal obligation to disclose such Personal Information. However, we may share Personal Information with third-party vendors who perform services on our behalf, but they will be restricted to using such identifiable information only as necessary to perform services for OWS Foods and as provided in our agreements with such third-party vendors. We collect Personal Information primarily for the following reasons: 1) to e-mail consumers with updates and news, 2) to notify winners of contests, games and sweepstakes, and to distribute prizes, 3) to send out brochures, etc., via regular mail to subscribers, 4) to distribute items that are part of “giveaways” that you have registered for, 5) for use in our online and off-line marketing and advertising campaigns. There may be times when we share aggregate information about our users (for example, the percent of male and female visitors to our sites) with advertisers, business partners, sponsors, and other third parties in any effort to customize or enhance the content and advertising on our sites for our users.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have the right to request and receive certain information about our disclosure of your personal information to third parties for their own marketing use, and your choices with respect to such disclosures. Because we do not share your personal information with third parties for their own marketing use unless you are first given the opportunity to opt-in or out (as set forth above), we are exempt from having to meet this requirement. If you still wish to learn more about our compliance with this requirement, you may contact OWS Foods Consumer Affairs (contact information below).
CONTESTS / SWEEPSTAKES
We periodically run contests and sweepstakes on our sites for which we ask users/participants to provide contact information (such as their e-mail address). This information is used to contact the participant only when necessary in accordance with the rules of the contest or sweepstakes.
COOKIES / IP ADDRESSES
Like many companies, OWS Foods may use “cookie” technology to track consumer visits through our sites. Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes. They enhance the online experience by saving your preferences while you are visiting a particular site.
The cookies OWS Foods uses do not contain any personally identifying information and cannot profile your system or collect information from your hard drive. And although you may receive cookies from many different sites, each cookie can only be read by the Web server that originally issued it. You are not even identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site.
We use your IP address in two ways: to help diagnose problems with our server and to administer our websites, and also to gather broad demographic information.
We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about web users’ browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they’ve viewed on our website and for how long), and, (iii) other similar navigational or click-stream data. We also use information captured in log file for our internal marketing and demographic studies, so we can constantly improve and customize the online services we provide you. Log files are used internally only, and are not associated with any particular user.
We may use web beacons (or clear GIFs) on our websites or include them in the e-mail messages we send you. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data back to us. The information collected via web beacons may include some of the information described in the IP Address section directly above, as well as information about how a user responds to an email campaign (e.g., the time the email is opened, where does the user link to from the email, etc.). We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
POLLS & SURVEYS
Information gathered from polls and surveys are only for internal use of OWS Foods. If sample answers to polls or surveys are posted on the website, then no identifiable Personal Information is ever included.
CHOICE / OPT-OUT
Our sites will provide users the opportunity to opt out of receiving communications from us at the point where we request information about the visitor. Simply follow the procedure outlined at each site. Likewise, we will provide users with the opportunity to change any personal information previously provided, or to opt out of receiving future email communication from us.
MARKETING – WHAT IS SPAMMING AND WHAT IS OUR POSITION ON SPAM E-MAILS?
Spamming is where unsolicited e-mails are sent to you containing advertisements or marketing related materials without your consent.
We do NOT send spam e-mails. Sending e-mails without consent is illegal in many countries. We will not use your personal information (including your e-mail address) for direct marketing or follow-up communications unless you give us your EXPRESS permission. This is called “OPT-IN” consent.
Also, we do not share your personal information with any third party who will use your personal information for spam emails.
Old World Spices & Seasonings websites give you the opportunity to receive marketing information by e-mail. Every e-mail sent by us will give you the opportunity at any time to stop receiving marketing e-mails.
If for some reason you believe you have received spam e-mail from an Old World Spices & Seasonings company please contact us immediately.
HOW TO CONTACT US
5320 College Blvd
Overland Park, KS 66211